Above all else, AutoCorner is dedicated to bringing humanity and civility back to the Automotive DMS/CRM industry. We have seen time and time again where customers have been taken to slaughter by their website providers and this is something we just cannot sit back idly and watch. The rights of those in the new and used car industry need to be protected and that’s why we created our Customer Bill of Rights. While our intentions are to make a profit, we feel that having a lasting relationship with our customers is a much more profitable way to do business.
— Steven Carlson
Co-Founder stockNum Systems, LLC.
Creators of AutoCorner
Customer Bill of Rights
stockNum Systems, creators of AutoCorner
begun and held at www.Auto-Corner.com, Tuesday the twenty-second of June, two thousand and ten.
We, the people of AutoCorner, in order to form a more perfect union between new and used car dealerships and their website solution provider, raise the standard of service, provide complete support for those who dare to buck the trend and venture out into the vast uncharted land of the world wide web, do ordain this AutoCorner Customer Bill of Rights.
RIGHT I - You have the right to be satisfied.
Our mission is to provide all customers with 100% satisfaction, every time! Our staff will never be inconvenienced or unprofessional in addressing your needs. We welcome your input, your ideas, and your suggestions. Should you have any complaint that you feel deserves more attention, please contact me directly.
RIGHT II - You have the right to a straightforward presentation of your options.
We want you to choose the options that best suit you and your needs. We will never recommend a product or service you do not need.
RIGHT III - You have the right not to be taken to the cleaners.
We will never hi-jack, hold for ransom, or blackmail you for your domain name. As far as we are concerned your domain name is your property and you are free to take it with you should you leave to another service provider (well of course you cannot be behind in your bill).
RIGHT IV - You have the right not to be charged ridiculous fees
We do not charge fees for the sake of charging fees. The costs for our services are laid out on our website, as long as you pay on-time you are good. We do charge a $29 late fee if you are 30 past due. Besides that, we do not have any hidden gotcha fees.
RIGHT V - You have the right to a powerful, easy-to-use, and uncluttered system
We do not believe in adding extra buttons and boxes to our interface just to have them there. This just makes for a confusing interface. Each button in our system is for a specific task and is clearly labeled as such. If it isn’t needed, we don’t put it there.
RIGHT VI - You have the right to be inspired
We provide you with the tools to be inspired to do great things with your dealership. Step out and have a little fun while you do it!
